Privacy Policy
This policy explains how Aussie Offroad Supply handles personal information provided through the website, checkout, telephone and order-support processes.
Information we collect
We may collect names, delivery and billing addresses, telephone numbers, email addresses, order details, vehicle information, support messages, payment references, device information and website usage information. We do not ask customers to provide internet-banking passwords or security codes.
Cookies and advertising measurement
Optional Google and Meta advertising tags are loaded only after a visitor accepts advertising cookies. These services may receive device, browser, page-view and campaign information to measure advertising performance. Visitors may decline without losing access to the store. A saved preference can be cleared through the browser’s site-data controls.
Why we use information
Information may be used to process and deliver orders, match bank payments, provide customer support, check fitment, prevent fraud, meet accounting and legal obligations, improve the website and communicate about an order. Marketing messages should only be sent where permitted and may be opted out of.
Disclosure and storage
Information may be shared with service providers where reasonably necessary, including freight carriers, hosting providers, analytics and advertising providers, accounting systems, manufacturers handling warranty claims and professional advisers. We do not sell customer contact information. Reasonable safeguards should be used to protect stored information, although no online system is completely secure.
Access, correction and complaints
Customers may call 1300 493 247 or write to Aussie Offroad Supply, 67 Noosa Street, Heathwood QLD 4110 to request access or correction, or raise a privacy complaint. We will verify identity before releasing personal information and respond within a reasonable period.
Retention and overseas services
Records may be retained while required for order fulfilment, warranty, fraud prevention, taxation, accounting and legal purposes. Technology providers may process information outside Australia; the business should keep this policy updated as its production hosting, analytics and communications services change.
Last updated: 27 August 2026. These website policies should be reviewed by the business and an Australian legal adviser before the store begins accepting live orders.